Custom, duty & taxes

You may be liable to pay import duty or tax on goods entering your country. The amount of duty - if any - depends on the type of goods and their value. Some items can be imported without paying any duty at all.

Any additional charges for customs clearance must be borne by you. We have no control over these charges and unfortunately can't predict what they might be.

Returning goods on which duty has been paid

If you've paid import duty for goods received, and subsequently return the goods to us, it should be possible for you to claim a refund of duties from your local Customs authority. To do this, you'll need to show them proof of duty paid and proof of export (e.g. certificate of posting) when claiming your refund.

If you have any queries on duties payable/refundable, please contact your local Customs authority.