Voucher code, Promotion code and Sale terms & conditions

Promotion Code Terms And Conditions

  • Promotion codes are only valid for orders placed online.
  • Promotion codes entitle you, at the time of ordering, to a saving on a new order placed with Eloise Lingerie.
  • Eloise Lingerie reserves the right to decline to accept orders where, in its opinion, a promotion code is invalid for the order being placed.
  • Promotion codes are only valid on specific products while stocks last and may be withdrawn at any time.
  • Only one promotion code can be used per order.
  • Promotion codes are not valid in conjunction with any other promotion. Offer is not valid on sale items or other discounted items.
  • In the event of product returns, refunds will be given for cash used in the original purchase once the discount is applied, less any shipping, gift wrap or gift card costs charged on the original order.
  • In the event of part of the order being returned, the value of the discount applied on that order will be spread between the goods proportionately. The sum in cash exceeding this value, less any shipping, gift wrap or gift card costs charged on the original order, will be returned to the customer. The promotional discount will not be applied to replacement items, if the offer is still valid at the time of making a return - you should place a new order using the original promotional code.
  • In the event of part of the order being returned, the value of the promotion code will be deemed to be spread between the goods proportionately. The sum in cash exceeding this value, less any delivery or gift box costs charged on the original order, will be returned to the customer.
  • In the event of any returns meaning that the order no longer qualifies for the promotion advertised, Eloise Lingerie reserves the right to deduct the value of the offer from the refund.
  • Free delivery offers apply to UK standard delivery only.
  • In promotions where there is a free or half price item when purchasing multiple items, please note that the discount will be applied to the cheapest item.
  • Eloise Lingerie reserves the right to change these Terms and Conditions at any time.
  • Promotion codes found in Eloise Lingerie’s leaflets may only apply to items advertised in the leaflet.

Sale Terms And Conditions

  • Promotional codes cannot be used when purchasing sale items
  • Discount vouchers cannot be redeemed against sale items
  • Sale items are exempt from all site offers
  • The term Sale covers selected items on site only
  • Eloise Lingerie reserves the right to change these Terms & Conditions at any time